We are looking for Customer Relationship Executive- Female | Lucknow
Industry- Healthcare
Salary- 15-20k
JOB DESCRIPTION:-
- Primary role of the team member would be appointment bookings of health check-up requests received from clients.
- The hiring member needs to be excellent on communication & fluent in speaking English.
- Should be able to articulate clearly while writing emails to clients and management.
- Must have minimum 2-3 years of experience and should have the soft skills to manage customer/stakeholders conversation and grievances if any
- Working hours – 9 hrs shift from Monday to Saturday and Fixed holidays on Sunday & public holidays as defined by the organization
- Shift Adherence is a Must and hence no unplanned leaves will be entertained
- Member needs to act as an Account Manager / primary point of contact and will be responsible for the end to end appointment bookings, deliverables & actionable for the particular accounts.
- E.g. HR coordination on a daily basis, apart from managing other core activities such as Health Check-up appointment booking, Report follow-up, Case closures, Billing & Invoicing to client, coordination with external stakeholders.
- Team member will also be responsible to coordinate with internal team members/departments. Should also have knowledge of Ms Office specifically excel & PowerPoint.
- Candidate must have excel knowledge which is required to perform the daily activities, creating basic MIS of the cases. Etc.
CONTACT US-
+91 9569003432 | 8317034094
E-Mail Us– hr@zeevika.com
Website– www.zeevika.com
Zeevika Livelihood Consultant
5, Gulmarg Apartment, Jopling Road, Hazratganj, Lucknow